FAQ
Will I be opening a new credit file or establishing a new Social Security Number or Tax ID number?

No. That is considered fraud.

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How will I be updated as to the progress on my account?

Credit reports will be sent to you from each of the three major credit reporting agencies regularly.

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Who do I contact if I have questions?

If you need to make a contact, you will be offered a member service number, a special e-mail address and a fax number that goes directly to member services.

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What are my responsibilities as a member?

As detailed in the Service Agreement, you must make sure that your membership and “correction fees” are paid as agreed and act as a conduit (as you receive information forward it promptly) to keep the wheels of progress moving.

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